![]() Unfortunately, Gift cards are non-refundable.ĭue to the ever-changing nature of the TCG Singles market, trading card singles are also non-refundable. We may also not accept returns for sanitary reasons. Perishable goods such as food and drink cannot be returned. Several types of goods are exempt from being returned. If you are seeking a refund on an order that has already been posted but returned to us for whatever reason, the shipping portion of your order is non-refundable. It must also be in the original packaging. ![]() To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. ![]() Individual collectible products such as Magic: the Gathering singles will instead have either the aforementioned value OR the current value, whichever is lowest, returned to the buyer in the form of a webstore gift card, and the items returned to our stock.Our return policy lasts 14 days. If an order is not picked up within 60 days of it being ready, the pre-tax value of the order, minus a 15% restocking fee will be returned to the buyer in the form of a webstore gift card, and the items returned to our stock. We don’t guarantee that we will receive your returned item. If you are shipping a valuable item, you should consider using a trackable shipping service or purchasing shipping insurance. Shipping costs are non-refundable.ĭepending on where you live, the time it may take for your exchanged product to reach you may vary. You will be responsible for the cost of return shipping. If your product is eligible for return and you do not live in Winnipeg, you should mail your product to: GameKnight Games and Cool Stuff, 519 Osborne Street, Winnipeg, MB, Canada, R3L2A9
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